The Case for Repairable Public Infrastructure
Digital systems have become public infrastructure. If they cannot be fixed, inspected, and handed over, they become another form of hidden debt.
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Tools and infrastructure examined through the people who use, maintain, and govern them.
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The most consequential industrial AI may not design products. It may help a small manufacturer notice a failing machine before the line stops.
Read the reportDigital systems have become public infrastructure. If they cannot be fixed, inspected, and handed over, they become another form of hidden debt.
Read storyDigital services depend on physical cooling. The debate over data centres is forcing cities and utilities to ask better questions about shared resources.
Read storyA connection becomes useful only when it is affordable, reliable, supported, and attached to the skills and services that make it matter.
Read storyThe software behind much of the public web is kept alive by small teams, volunteer attention, and funding models that rarely match the dependency.
Read storyEarth observation can reveal drought, building, flooding, and forest loss. The harder work is turning images into decisions that people can trust.
Read storyDigital identity, payments, and data exchange can make services easier to use. They can also entrench exclusion if the design starts with the system rather than the person.
Read storyAutomation works best when the surrounding job is redesigned with the people who do it. Otherwise, efficiency gains become new points of friction.
Read storyDigital interpretation can open a collection to new audiences. It can also distract from the object, the room, and the quiet attention museums are uniquely good at.
Read storyScams, account recovery, and device updates are now ordinary civic skills. Public education needs to treat them that way.
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